AI Cognitive Services
by Digtal6 Technologies
Enterprise-Grade AI and Cloud Intelligence, Built on AWS
Modernize securely, scale intelligently, and leverage AI safely inside your AWS environment.
Digital6 designs and deploys enterprise AI systems using AWS Bedrock, Amazon Q Business, and Amazon Connect—delivering automation and insight without compromising compliance or governance.
Amazon Q Business
Private AI for Your Organization’s Knowledge
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Secure, company-wide chat over internal documents, SOPs, and wikis
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Provides answers with citations for audit readiness
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Enforces role-based access and data governance policies
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Runs entirely inside your AWS environment
Use Cases: internal knowledge copilots, compliance assistance, and onboarding automation.
“Some people call this artificial intelligence, but the reality is this technology will enhance us. So instead of artificial intelligence, I think we’ll augment our intelligence.”
Intelligent Decision Making with AI
A recent post in Forbes outlines the advantages of making decisions based on AI augmented analytics. From a truck driver choosing a delivery route for the day or a retail buyer deciding on product to a financial officer developing the annual budget, the use of AI cognitive services greatly reduces human error even in SMBs.
Amazon Connect
Intelligent Contact Centers That Learn
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Natural language IVR, call routing, and queue management
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Real-time agent assist with automated call summaries
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Securely redacts sensitive data for HIPAA or CMMC environments
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Integrates with CRM, case management, and analytics tools
Use Cases: service desks, customer support, compliance hotlines, and help centers.
Time for the International Market?
Sell your service or product in 60 languages. Even SMBs can afford AI-powered translation systems.
Amazon Bedrock
Secure Generative AI for Business
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Access top foundation models (Anthropic, Amazon, AI21, etc.)
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Deploy Retrieval-Augmented Generation (RAG) for accuracy and traceability
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Use guardrails, moderation, and logging for safe AI adoption
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Host entirely within AWS for data protection and compliance
Use Cases: document summarization, policy generation, security analysis, and data insights.
Need Enhanced Online Security?
Use AI technology to prevent fraud online. Reduce risk of e-commerce payment fraud. Verify online customers onboarding transportation and checking into hotels.
AI Funding Through AWS
Digital6 works closely with AWS to identify available funding and credits for innovation, migration, and proof-of-concept projects.
Potential Programs:
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AI Jumpstart Credits: Fund pilot deployments using Bedrock or Q Business
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Migration Acceleration Program (MAP): Offset cloud migration costs
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Well-Architected Remediation Credits: Improve security posture with funding support
Result: Enterprise AI implementation with lower upfront cost.
Deploy Human Speak
Use AI powered apps to convert written text to life-like voices for automated call centers, interactive devices, hands-free communication, even children’s toys. Chatbots are efficient for both external interface and internal communication.
Security and Compliance by Design
All Digital6 AWS solutions are architected for CMMC, HIPAA, SOC 2, and ISO 27001 environments.
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Encryption at rest and in transit
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Private VPC deployments and IAM controls
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Centralized monitoring, alerting, and compliance reporting
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Continuous improvement through AWS Well-Architected reviews
Maximize Web Search Analytics for Marketing
An AI enhanced search could include query volume and frequency, geographic distribution, website comparisons, competition stats, trends and other predictive info to support the success of your marketing campaign.
Implementation Framework
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Assessment: Identify AI, automation, and compliance opportunities
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Architecture: Design scalable and secure AWS workloads
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Deployment: Implement AI tools within guardrailed cloud environments
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Validation: Test compliance and security alignment
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Ongoing Optimization: Monitor, update, and improve over time
Example Solutions
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AI Knowledge Copilot: Internal search over enterprise knowledge bases
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Compliance Copilot: Summarizes and drafts SSPs, POA&Ms, and reports
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Security Operations Assistant: Automates alert triage and incident summarization
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Customer Service Automation: Connect-powered AI contact centers
Who Needs AI Cognitive Services?
AI cognitive services can support all your SMB business processes in whatever industry you work, including:
- Retail
- Hospitality
- Insurance
- Healthcare
- Manufacturing
- Transportation
- Communication
AI technology is already embedded in much of what we do every day. Chatbots. Speech to text on our smartphones. Marketing calls. Translation apps. Smart homes. It’s now your turn to take ownership of AI tools that will strengthen your business.
“It is difficult to think of a major industry that AI will not transform. This includes healthcare, education, transportation, retail, communications, and agriculture. There are surprisingly clear paths for AI to make a big difference in all of these industries.”
